shipping policy

At Leather Planat, we are committed to delivering high-quality leather products to our customers in the United States in a timely and secure manner. Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship from Pakistan to customers across the United States. If you are located outside the USA, please contact us before placing your order.

2. Order Processing Time

  • All orders are processed within 1–3 business days.
  • Orders are not processed or shipped on weekends or public holidays.
  • You will receive a confirmation email once your order has been shipped.

3. Estimated Delivery Time

Estimated delivery time to the United States:

7–14 business days

Please note:

  • Delivery times are estimates and may vary.
  • Delays may occur due to customs clearance or unforeseen circumstances.

4. Shipping Charges

  • Shipping fees are calculated at checkout.
    OR
  • We offer Free Shipping on all U.S. orders. (Use this only if applicable.)

5. Customs, Duties & Taxes

Since orders are shipped internationally from Pakistan:

  • U.S. customs authorities may apply duties or import taxes.
  • Any customs fees or import duties are the responsibility of the customer.
  • Leather Planat is not responsible for delays caused by customs clearance.

6. Tracking Information

Once your order is shipped:

  • You will receive a tracking number via email.
  • Tracking updates may take 24–48 hours to appear.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by customers.
  • Lost packages due to incorrect information.

8. Lost or Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours of delivery.
  • Provide photos of the damaged product and packaging.

For lost packages:

9. Delivery Delays

We are not responsible for shipping delays caused by:

  • Customs inspections
  • Natural disasters
  • Carrier delays
  • Incorrect address provided by customer

10. Contact Information

If you have any questions about shipping, please contact us:

Business Name: Leather Planat
Email: info@leatherplanat.com
Office No: 042 37223371
Customer Service Number: +92 3066233337
Business Address: Office No 3 AL Karim Chamber 2 Mozang Road Lahore Punjab